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Step-by-step directions for buying, selling, and shipping on CIRCULAR marketplace.
How to use CIRCULAR marketplace
For sellers
- Create an account or log in, then tap "New Listing" in the top bar.
- Add photos, a title, description, category, condition, and your price.
- Choose how the item ships, agree to the policies, and submit. New listings are reviewed by an admin before they go live.
- Track your listings, buyer inquiries, and offers from "My Listings" and your Seller Dashboard.
- Reply to inquiries and accept, decline, or counter offers. Mark the item as sold when the sale is done.
- To list an event instead of an item, tap "Post an Event" and fill in the dates, time, and location.
- To sell by auction instead of a fixed price, tick "Make this a bidding listing" (see the bidding guide below).
- Need more listings? Open Seller Plans to upgrade.
For buyers
- Browse the marketplace and use the filters to narrow by category, condition, and price.
- Tap the heart on any item to save it. Find saved items under "Saved".
- Open an item to see all photos and details. Use the inquiry form to ask the seller a question.
- Choose "Buy Now" to pay at checkout, or send the seller an offer. The total includes a 4% commission and a 3% + $0.30 processing fee.
- After you pay, you'll get a confirmation page. If the item ships, it includes your tracking link.
How bidding listings work
For sellers
- On New Listing, tick "Make this a bidding listing". The price becomes your Starting Price, the lowest amount you will accept.
- Choose how long the auction runs, from 5 to 30 days. The countdown starts once an admin approves your listing.
- Buyers place bids. You can't bid on your own item.
- When time is up, the highest bid wins and both you and the winner get an email. The winner has 48 hours to buy at their winning price.
- If nobody bids, your listing automatically becomes a regular listing at your starting price.
For buyers
- Look for items with a bid box on the listing page. It shows the current bid, number of bids, and time left.
- Log in, enter an amount at least $1 above the current bid (or the starting price if there are no bids), and tap Place Bid.
- When the auction ends, the highest bid wins. You'll get an email if it's you.
- As the winner, open the listing and tap Buy Now within 48 hours. The item is held just for you at your winning price.
- Buy Now, Reserve, and Make Offer are not available while bidding is open.
Shipping directions
Shipping for sellers
- When you create or edit a listing, choose a shipping option: buyer pays shipping, shipping included in your price, or arrange it yourself.
- For the two Shippo options, enter the packed weight and size and your ship-from address.
- After a buyer pays, open Seller Dashboard → Shipments → Awaiting shipment to see the buyer's address and shipping method.
- Tap "Review shipping label", check the label price, then confirm to buy it.
- Print the label, pack the item, and drop it off with the carrier. The buyer gets a tracking page automatically.
Shipping for buyers
- On a listing that ships with Shippo, enter your shipping address.
- If the seller charges shipping separately, tap "Get shipping rates" and pick one. It's added to your total.
- After paying, use the tracking link on the confirmation page to follow your package.
Still stuck? Contact us.